Introduction

Navigation on the website from Contrastes da Planície - Lda implies understanding and acceptance of this Privacy and Data Protection Policy.

A Contrastes da Planície - Lda maintains a constant concern for the protection of personal data privacy and preventive action with regard to the security of website, other applications and platforms it owns, as well as the protection of its customers' and visitors' data.

To reinforce the guarantees of personal data confidentiality, new data protection measures have been implemented, both in terms of verifying the legitimacy of the use of personal data processed and in terms of ensuring compliance with the rights recognised to the owners of such data. In this context, and through the specialisation of customer support channels, it aims to promote clearer and more objective communication of the purposes underlying the processing of personal data and the transparency of data processing operations.

Thus, the information contained in this text aims to convey, in a clear and unequivocal manner, the content of the privacy and personal data protection policy that will be subject to processing under the terms provided for in the General Data Protection Regulation in force (hereinafter GDPR) and delimited by the content of the commercial relationship to be established between the data subject and the Contrastes da Planície - Lda.

Personal data collected

In general terms, personal data is collected in two situations directly related to the activity of Contrastes da Planície - Lda, contact via form and WhatsApp.

For the purpose of operating other features provided by Contrastes da Planície - Lda At the customer's request, additional personal data may be requested, which will be processed in accordance with the terms and conditions of use.

The data provided will be stored for as long as valid consent is given. This data will be stored in a separate, anonymised database created for this purpose, and only for as long as is absolutely necessary for these purposes.

Any functionality or platform that the Contrastes da Planície - Lda is the owner and that the customer intends to use will be subject to acceptance of the respective terms and conditions of use as well as, when specifically provided for, the respective privacy and data protection policy. All matters not specifically provided for in the aforementioned texts will be regulated, with the necessary adaptations, by the terms defined in this text.

What is the purpose of the data collected?

Customer data is processed for purposes such as the processing of information campaigns, notifying customers of any changes made to the features of the website, conducting surveys and evaluating interactions for statistical purposes.

Periodically and by email, the customer may also receive information about products and services, campaigns, promotions, and special offers. If you do not wish to be contacted for these purposes, you should contact Contrastes da Planície - Lda, via email contrastedaplanicie@gmail.com or website form.

Individualised communications promoting products or services

A Contrastes da Planície - Lda may or may not send e-mails, in the form of notifications or newsletters, as part of general or targeted promotional campaigns. In both cases, such communications are only sent after confirmation that the customer has given their express and unequivocal consent and that they have been informed of their right to cancel the permissions granted for such purposes at any time.

The processing of personal data carried out in the context of individualised communications is done in strict compliance with the GDPR, both by employees of Contrastes da Planície - Lda, or by any third parties to whom such data may be transmitted for the purpose of performing the services necessary to carry out promotional campaigns.

Redirection

Some links on this website redirect customers to external websites that are partners of Contrastes da Planície - Lda. By clicking on these hyperlinks, visitors will be leaving the website of Contrastes da Planície - Lda. As it is not possible to control these websites, the Contrastes da Planície - Lda shall not be liable for any content made available on them. The navigation and use of any platform, titled by Contrastes da Planície - Lda or by any of its partners shall constitute acceptance of the conditions of use thereof under the terms specifically determined for that purpose.

Security, Legality, Loyalty and Transparency

A Contrastes da Planície - Lda uses one of the most secure online systems available and is constantly improving its software to ensure the most effective processing of its customers' data and their trust. A server certificate, also known as a digital certificate, ensures the identity of the Contrastes da Planície - Lda, as well as SSL (Secure Sockets Layer) encryption of transmitted data.

All personal data of customers of Contrastes da Planície - Lda will be processed lawfully, fairly and transparently in relation to the data subject. For this reason, the data subject may always contact the Contrastes da Planície - Lda for clarification of any questions regarding this topic.

Access and Limitation of Purposes

A Contrastes da Planície - Lda undertakes to use the personal data of its customers and visitors for purposes strictly necessary for the pursuit of its activity, with the limitations arising from the scope of that activity or the extent of the consent expressly granted by the respective data subject. This also means that the data will not be transmitted to any third party without the knowledge and/or authorisation of the data subject in cases where the Contrastes da Planície - Lda to the extent that it is legally obliged to do so.

In this sense, the Contrastes da Planície - Lda It also ensures that access to such data by its employees is only granted to the extent necessary for the performance of the action in question, and that they are identified and tracked in accordance with the duties and tasks assigned to them under the contractual relationship between them.

All personal data processed by Contrastes da Planície - Lda, whether they have been directly provided voluntarily by their owner or collected by Contrastes da Planície - Lda For the purposes of executing the contract that binds it to that person or of operating any functionality made available at the customer's request, they will be permanently deleted as soon as it is confirmed that they are no longer necessary. For this reason, the storage of customers' personal data will comply with the principles of data minimisation and storage limitation, since only data that is strictly necessary for the fulfilment of legal and contractual obligations incumbent on the company will be collected. Contrastes da Planície - Lda and that these will be kept and stored in our own database only for the period absolutely necessary for such purposes.

Rights of Personal Data Subjects

Right to Information and Access to Personal Data

At any time, the customer may request information about the personal data stored, whether regarding the category of personal data concerned, the origin and recipient(s) thereof, the duration of the storage period and underlying purposes, or regarding the identification of the data controller, the data protection officer and their respective contacts.

Right to Rectification and Right to Erasure of Personal Data

If you wish to exercise your right to rectify data, you must send your request, identifying the data to be modified and the new wording, by email to contrastedaplanicie@gmail.com or by registered letter sent to the data controller: Contrastes da Planície - Lda, Rua José Carlos Picão Caldeira, No. 2 7350-501 Portalegre, Portugal. The same procedure should be followed if the customer wishes to exercise their right to delete personal data. In both cases, the customer will receive confirmation, through the same channel used, that their request has been responded to as requested.

Right to Restriction of Processing, Objection and Withdrawal of Prior Consent

In reinforcement of the principle of transparency in the processing of personal data and communications with customers, the Contrastes da Planície - Lda allows the customer to modify the data processing permissions granted for each of the purposes indicated at any time.

Subsidiary Application

This text regulates all matters relating to privacy and the protection of personal data processed in connection with the use of the applications and other features made available by Contrastes da Planície - Lda, whether they are accessible via a hyperlink on the website or on any other platform that the Contrastes da Planície - Lda be the holder, being directly and subsidiarily applicable to all situations that are not specifically regulated.

Changes to the Privacy Policy and Contact Information

Any changes made to this Privacy and Data Protection Policy will be published on the website of Contrastes da Planície - Lda all versions prior to the present one being made available at the express request of the customer.

In the meaning set forth by the GDPR, the commercial company Contrastes da Planície - Lda, based in Rua José Carlos Picão Caldeira, No. 2 7350-501 Portalegre, Portugal, is the Data Controller.

Irregularities, situations of non-compliance and any security restrictions in the processing of personal data must be reported immediately to the Data Protection Officer at Contrastes da Planície - Lda, by sending an email to: contrastedaplanicie@gmail.com.